Refund policy

RETURN POLICY

30 days. No restocking fees. No questions about why.

THE OFFER
If your mornings haven't changed after 30 days with In Position, we'll refund the full purchase price. You don't need to explain. You don't need to justify. You return the product, we return your money.

HOW TO RETURN
Email hello@inpositionco.com within 30 days of receiving your order. Include your order number. We'll send return shipping instructions and a prepaid label for orders shipped within Australia, US, Canada, and the UK.

For orders shipped to other regions, you cover return shipping. We'll still refund the product price in full.

REFUND TIMELINE
Once we receive the returned product, we'll process the refund within 5 business days. Funds typically arrive back in your account within 3–10 business days depending on your bank and card issuer.

CONDITION
Return the product in working condition. Damage from misuse (dropping it, water damage, broken display) means we can't refund — though if the product fails on its own within 30 days, that's covered separately under defect policy below.

DEFECTS
If the product arrives damaged or stops working within 30 days through no fault of yours, email hello@inpositionco.com with a photo. We'll send a replacement or refund — your choice.

WHAT'S NOT COVERED
- Buyer's remorse beyond 30 days
- Damage caused by misuse
- Products with non-original packaging that's been thrown away (keep the box for 30 days)
- Returns initiated more than 30 days after delivery

CONTACT
hello@inpositionco.com

In Position Co.